AEM on premise, as Managed Service or as Cloud Service

What is the right deployment option for us?

For the past year, Adobe Experience Manager (AEM) as a Cloud service has been available, and Adobe is talking about the next AEM Cloud-Native Generation.  But what does that actually mean? Is it more, than a new buzzword to better sell AEM? In this blog post, I'll show that it's a completely new approach to how AEM is designed, implemented, deployed and operated. In doing so, I will also refer to the longer existing AEM on Premise and AEM as a Managed Service, which have been around for some time and will explain backgrounds, differences and application areas.

 

Evolution of AEM in the cloud

The impression that Adobe's AEM Cloud offering came about in a revolutionary fashion is wrong. Rather, it was an evolution over several years. Starting with Adobe's acquisition of Day Software in 2010, to offering AEM as a managed service in 2014, to AEM as a cloud service last year.

 

AEM as Managed Service

AEM as Managed Service is an Adobe offering where Adobe runs the entire AEM infrastructure for the customer in the Amazon Cloud. The solution has been expanded over the years to include Cloud Manager and has since been given the somewhat unwieldy name AEM as a Managed Service with Cloud Manager. The product's unique selling point is its high availability of up to 99.99% of publish environments and 99.9% of authoring environments.

 

AEM as a Cloud Service

AEM as a Cloud service is Adobe's Software as a Service offering for AEM. Adobe provides a complete AEM environment as a cloud service. The customer only has access via the web browser.

Unlike AEM as a managed service, AEM as a cloud service differs from the on premise installation both in terms of architecture and deployment.

 

Adobes promise

Because of the new cloud-ready approach, Adobe is making four promises for AEM as a cloud service that will be interesting to customers with both small and large deployments:

  • Always On

Due to AEM's new service architecture as a cloud service, there is no more downtime. Neither for the authors when providing content nor when delivering content to the visitors.

  • Always at Scale

Because of AEM's container-based deployment as a cloud service, the infrastructure can automatically scale up and down at any time.

  • Always Current

Using the included continuous delivery pipeline for the AEM code base, the platform can be updated with automated updates several times a month. This makes expensive and complicated AEM upgrades a thing of the past.

  • Always Evolving

AEM as a cloud service is evolving every day. Content, code and configurations are constantly reviewed against best practices.

 

Architecture

As already indicated, there are significant differences between the "classic architecture" for AEM on Premise or AEM as a Managed Service and the new Cloud Native architecture for AEM as a Cloud Service.

 

Traditional AEM Architecture

In the traditional AEM architecture, there are three types of systems: AEM Author, AEM Publisher and AEM Dispatcher.

The AEM authoring environment unifies on an OSGi architecture all services necessary for editing content, including the data store. However, this architecture makes clustering the environment difficult because the data must be synchronized between servers. A rarely used alternative is to store the data in an external database. However, both approaches have not proven successful in practice and the AEM authoring environment is mostly operated as a non-clustered system.

AEM Classic Architecture

The AEM Publish environment also provides all services for content delivery based on OSGi. However, a publish cluster is much easier to operate because no content is edited in this environment and therefore no changes have to be synchronized.

The AEM dispatcher is usually located in front of a publish instance, sometimes also in front of an author instance, in order to cache static content and thus relieve the AEM servers and increase performance.

With AEM as a Managed Service with Cloud Manager, there are also the Cloud Manager, Adobe Identity Management Service (IMS), and CI/CD Service components. Cloud Manager is the interface of the system for the customer. It can be used to access log files, trigger deployments with the help of the CI/CD Service, or assign rights. This is because direct access to the consoles is not possible. Authentication is always via IMS, but it also supports SSO via Microsoft Azure Active Directory (AD).

 

Limitations in cloud operation
The classic AEM architecture takes the monolithic approach with one large application containing all the required modules such as web front-end, database, asset processing, workflow engine and many others. This makes it very easy to deploy, test and operate the application in a non-cloud environment. However, this approach does not allow AEM to be run and orchestrated effectively on a cloud platform like Kubernetes in an automated fashion.


AEM Cloud Native
What does cloud native actually mean? The Cloud Native Computing Foundation (CNCF) defines cloud native as follows:

"Cloud native technologies empower organizations to build and run scalable applications in modern, dynamic environments such as public, private, and hybrid clouds. Containers, service meshes, microservices, immutable infrastructure, and declarative APIs exemplify this approach.

These techniques enable loosely coupled systems that are resilient, manageable, and observable. Combined with robust automation, they allow engineers to make high-impact changes frequently and predictably with minimal toil."

Based on this definition, an application is cloud-native if it is scalable and can run in modern, dynamic environments. Following the definition, this is possible if the application can be operated in containers and has a microservice architecture.

For an application to be effectively run and orchestrated in containers in an automated way, it must comply with the seven cloud-native principles.  The classic AEM architecture, however, violates both the single-concern and self-containment principles and therefore cannot be effectively run and orchestrated in containers in an automated fashion.

The single-concern priciple states that a container should only take on one task at a time. However, in AEM, servers always take on all tasks in an environment. For example, in the authoring environment, the server provides the authoring interface among other things, takes care of replicating the data to the different instances, performs maintenance tasks, and stores the data. Thus, a problem in one task area can quickly affect other areas. For example, authors may suffer performance losses if the server has to process simultaneously uploaded images or videos.

 

The self-containment principle, on the other hand, describes that a container must contain everything it needs during operation at build time. This ensures that new containers can be started at any time. However, this is not possible with the classic AEM architecture, since the container contains content that changes during operation.

With lessons learned from the AEM as a Managed Service offering and the goal of making AEM "container friendly," Adobe launched Project Skyline in 2019. The project moved AEM to a micro-services architecture and offloaded services to their own containers where possible:

 

  • Orchestration Service

In the Orchestration Service, which contains the Dispatcher, Publisher, and Author nodes, a new Maintenance node was added. These take care of Datastore garbage collection, version purges, audit log purges, Lucene binary clean-up, ad-hoc task purges, workflow purges and project purges.

AEM Cloud Native Architecture
  • Asset Compute Service
    The Asset Compute Service was introduced to separate the asset processing from the CMS. It takes care of the creation of renditions, integration of the AI features (smart cropping, smart tagging) and integrates own workers. This means that the resource-intensive are separated from the authoring and do not affect the performance of the performance of the authoring environments.
  •  
  • Content Repository Service
    The Content Repository Service provides a central repository for the content created and published with AEM. The publisher tier only reads from the repository, while the Author tier both reads and writes. Binary files are stored repository to a BLOB store, which is also shared by both tiers.

  • With the introduction of the Content Repository Service, Adobe is also moving away from the old AEM principle "Everything is content!" and separates the Code Base from the CMS content. This is therefore no longer stored in the central repository, but each author and publisher node stores the code itself.
  •  
  • Replication Service
  • The Replication Service manages the publishing of content from the Author instance to the Publisher instance using a middleware pipeline. Individual publisher nodes subscribe to the content that is moved from the authoring nodes to the pipeline.

    With the completion of the project last year, the AEM as a Cloud Service product is available and Adobe itself describes this solution as Cloud Ready.

 

 

Summary

The new AEM Cloud-Native architecture is significantly more stable and easier to scale than the AEM Classic architecture. By introducing the Content Repository Service and separating content and code base in line with the self-containment principle, publisher and author nodes can be automatically created and destroyed on demand. By outsourcing numerous services from the publisher and author nodes to microservices, there are also significantly fewer disruptions in CMS operation.

 

Release Management

As with the architecture, there are major differences between AEM Classic and AEM Cloud Native when it comes to release management.

 

AEM Classic

With AEM Classic, the custom code base of the applications is completely detached from the AEM code base. Releases are built, tested and deployed independently of AEM. The compatibility of the application to AEM is in the hands of the developers. Similarly, operations must ensure that the various AEM environments (development, testing, production) are always at an identical patch level.

During the quarterly upgrades of the AEM environment through service packs with new features, small improvements and bug fixes, the existing custom code must then be tested for compatibility and possibly adapted. This is usually done in a larger AEM upgrade project.

Release Management AEM Classic

AEM Cloud Native

With AEM Cloud Native, Adobe provides maintenance updates sometimes daily and new feature updates monthly. These changes are stored together with the custom code in the Github provided by Adobe. Releases can be created via the AMS Cloud Manager and corresponding containers can be generated. This has the advantage that developers have ongoing access to changes from AEM and can thus make any necessary adjustments immediately. It also ensures that all containers always have the identical patch level. This makes time-consuming update projects a thing of the past and ensures that the application is always delivered with the latest AEM features.

Release Management AEM Cloud Native

Licensing
When licensing the different variants, a differentiation must be made not only between the different deployment variants, but also between the individual AEM products Sites, Forms and Assets.


AEM Sites
While AEM Sites is licensed based on instances and authors in the on premise variant, the AEM as a Managed Service solution is licensed based on traffic, number of users and the SLA. AEM Sites as a Cloud Service, on the other hand, is only licensed on the basis of so-called content requests. One content request is equivalent to one page view or 5 API calls.


AEM Forms
With AEM Forms, on the other hand, the licensing metric is very consistent. It is based on transactions for all variants. Only for As a Managed Service, the SLA is also taken into account.


AEM Assets
For AEM Assets, the number of authors and brand portal users is used as the basis for all variants. For AEM as a Managed Service, the required storage and the selected SLA also have an effect. In the case of AEM as a Cloud Service, the license is also based to a small extent on the memory required, in addition to the authors and fire portal users.

 

 

Summary
In summary, it can be said that all three variants still have their reasons for being. On Premise is still the first choice for many German companies due to data security and data protection issues. With AEM as a Managed Service, even complicated individual requirements can be mapped in the cloud with a very high SLA. However, AEM as a Cloud Service will steadily increase its footprint as the much more modern architecture solves many known AEM challenges and Adobe is also moving strongly in this direction. Currently, however, there are still one or two blockers to the cloud native solution for some projects. As is often the case in IT, choosing the right deployment variant depends on the exact application scenario. We are happy to support you in defining your application architecture and solution design.

References

 

1 Adobe (03.08.2020): Adobe Experience Manager Managed Services | Product Description. Retrieved 27 Jan 2021, von https://helpx.adobe.com/legal/product-descriptions/adobe-experience-manager-managed-services.html

 

2 Adobe (29.06.2020): An Introduction to Adobe Experience Manager as a Cloud Service. Retrieved 27 Jan 2021, von https://experienceleague.adobe.com/docs/experience-manager-cloud-service/overview/introduction.html?lang=en#value-added-as-a-cloud-service

 

3 Ihor Dvoretskyi (19.07.2019): Cloud Native Computing Foundation (“CNCF”) Charter. Retrieved 29 Jan 2021, von https://github.com/cncf/foundation/blob/master/charter.md

 

4 Carlos Santana: Cloud-native principles. Retrieved 27 Jan 2021, von https://www.ibm.com/cloud/architecture/architecture/practices/cloud-native-principles

 

5 Adobe (09.12.2020): An Introduction to the Architecture of Adobe Experience Manager as a Cloud Service. Retrieved 27 Jan 2021, von https://experienceleague.adobe.com/docs/experience-manager-cloud-service/core-concepts/architecture.html?lang=en